Privacy Policy

Effective Date: [Insert Date]

At AnaGems Creations Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (anagemscreations.com) and purchase our digital products.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, billing details, and payment information when you make a purchase.
  • Account Information: Login details if you create an account.
  • Technical Information: IP address, browser type, operating system, and usage data (via cookies and analytics tools).
  • Communications: Any messages you send us via email or contact forms.

2. How We Use Your Information

We use your information to:

  • Process and deliver your digital product orders.
  • Send order confirmations, receipts, and download links.
  • Provide customer support.
  • Improve our website, products, and services.
  • Send promotional offers or newsletters (only if you opt in).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third parties only when necessary to:

  • Process secure payments (e.g., Stripe, PayPal).
  • Provide email and marketing services (e.g., Mailchimp).
  • Comply with legal obligations.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All payments are processed through secure, encrypted gateways, and we never store your full credit card information on our servers.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also request to opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

AnaGems Creations Limited
Unit B35, 11/f, Wong King Ind Building, 2-4, Tai Yau Street, San Po Kong, Hong Kong
📧 info@anagemscreations.com
🌐 anagemscreations.com